今日美联英语共享的是国际商务英语中的电话英语基础知识。在开电话会议时，碰到听不明白的或是不清楚怎么回答应该怎么办呢？假如确实遇到这种难题了，那麼就一起来学一下吧。相信你会有很大的获得的！

1，电話打上去之后先来报个名Hello.This is XX.

2，没有人理睬你，那再次等候。一般大会实施者会打上去较为早，基础会回一句：

Hi, XX.

3，假如有些人How are you？那么就回一句，I’m good./ I’m fine. Thank you. 教材上的And you?就别加了。同样，还可以问他人How areyou?

4，策划者识人来的差不多了，就汇总下：We have XX, XX…. I think we can start the meeting.

5，发觉有一个重要的人没来：Is XX on the line?

6，汇报工作前策划者会发大会日程，别名Agenda，那汇报工作就依照上边一条条来就可以。针对新项目大会而言基础便是各人物角色报告下情况，随后对好多个难题开展探讨。那麼在过情况的情况下基础的招数便是，以前做了啥，以后要做什么。

7，开发者报告情况

改bug状况：Thisweek we fixed xx defects. There are still xx issues in dev queue and we willfix them in next build. 或是We canfix x of them. Remaining defects will be delivered to QA next week.

开发设计状况：We have finished technical design and next week we will startcoding.

布署状况：Build xhas released to QA last Friday. Totally x defects and enhancements are includedin this build.

8，测试工程师报告情况

检测状况：This week we didfunctional testing / regression testing. Totally x defects are found in thisbuild. We will finish the testing by this Friday.

如果是写文本文档：We are writing test case for x project this week and 50% hascompleted. We have reviewed the test case with developers and BA. Remainingtest case will be done next week.

全能句：It’s on scheduleso far.

9，以后探讨各种各样难题，由于状况繁杂，难以梳理。可是基础难题便是紧紧围绕软件开发测试施工进度这些重要环节出現的难题。（过两天升级）

10，另一方来啦一句没听清晰，可以说。Sorry, Could you repeat again?

11，两人都讲话随后出現抢话后的静寂：xx，please go ahead.

12，策划者问大伙儿也有难题要探讨么：Any questions?能够回：No 或是I’m all set.

13，手机信号差有噪声：Excuse me. There are some backgroundnoises. I didn’t catch you. Would you pleasesay it again?

14，断线了再次回到：Sorry. I just dropped the line.

15，确实听不明白时该怎么办，不可以老令人反复吧：I think the issue is toocomplicated and I will send an email to you after the meeting.

16，被问起难题結果答不上去了，别愣着难堪：I cannot give you the answernow. And I will check it and get back to you later. 或是 I will confirm with xx and send a email to you. 或是I’m not sure and I will doublecheck it after the meeting.

17，另一方叙述了一个难题或是交待为自己一件事情，自身**是反复一下，防止信息内容遗失或是误会。